Welcome to Duka
Duka.Supplies was founded by two passionate and ambitious young entrepreneurs from Zanzibar, Tanzania. Inspired by the challenges faced by small businesses in accessing larger markets, they envisioned a platform that would bridge the gap between local vendors and online customers.
From humble beginnings, their goal has always been to make e-commerce accessible, simple, and reliable for everyone. Today, Duka.Supplies stands as a testament to their dedication, offering a secure and user-friendly platform for businesses to thrive.
Duka.Supplies, your trusted online marketplace connecting vendors and customers seamlessly. Our mission is to empower local businesses by providing a platform to showcase their products and services while giving customers access to a wide range of quality offerings.
Our Mission
At Duka.Supplies, we aim to:
- Create a reliable platform for vendors to reach more customers.
- Offer customers access to a diverse range of products from trusted vendors.
- Simplify online shopping and selling while promoting transparency and trust.
How Duka Works
For Vendors
- Sign up, list your products, and start selling to a broader audience.
- Choose from flexible plans tailored to suit your business needs.
- Benefit from our approval process to build trust with customer.
For Customers
- Browse a wide variety of products from verified vendors.
- Contact vendors directly for product inquiries or confirmations before payment.
- Enjoy flexible payment methods, including Pay on Pickup and Pay on Delivery.
Our Core Principles
- Transparency: We facilitate direct connections between vendors and customers, ensuring clear communication and secure transactions.
- Trust: We work hard to approve only trusted vendors on our platform to minimize risks.
- Flexibility: Vendors and customers can choose plans, payment options, and communication methods that work best for them.
Important Policies
- Terms of Use: Customers and vendors are responsible for verifying product details and vendor credibility before making transactions.
- Privacy Policy: Your data is secure with us and used only to improve your experience on the platform.
- Refund Policy: Refunds are managed by the respective vendors. Customers should confirm details with vendors before making payments.
Why Choose Duka.Supplies?
- Unlimited Opportunities: Showcase your products to a larger audience.
- Affordable Pricing Plans: Choose from flexible plans that match your business needs.
- Ease of Use: Manage your sales and purchases through a user-friendly platform.
- Supportive Team: Our team is here to help vendors and customers for a smooth experience.
Disclaimer
Duka is a connection platform, not a direct seller. We are not responsible for product quality, delivery, or disputes between vendors and customers. Customers are strongly advised to confirm vendor details before payments.