Yes, Duka has mobile apps for customers, vendors, and delivery personnel. Vendors can download the Seller Duka App, customers can use the Marketplace App, and delivery agents can access the Delivery Boy App for seamless operations.

Duka is open to all vendors looking to expand their customer base and anyone interested in purchasing products online.

While Duka focuses on businesses in Zanzibar, it is open to vendors and customers across Tanzania.

How can I register as a vendor on Duka?
Vendors can download the Seller Duka App from the Play Store or App Store to register. Alternatively, contact our support team via WhatsApp at +255 6234 409 095, email, or the Duka website, and we can assist you with the registration process.

Vendors are charged 21,000/= TZS per months as a handling cost. Additionally, Duka takes a 5% commission on completed orders, except for pay-on-delivery orders.

Customers can pay using online payment options, including bank transfers and mobile payments like Tigo Pesa.

Download the Marketplace App, register as a customer, and start shopping! You can browse the product categories, add your desired items to the cart, and proceed to checkout to complete the payment process

Yes, Duka allows pay-on-delivery orders for specific vendors and products.

There is a direct chat system in the app to contact the vendor directly. If this doesn’t work, contact Duka’s support team via WhatsApp, email, or the website, and we will assist you right away.