About Us

Duka.Supplies, your trusted online marketplace connecting vendors and customers seamlessly. Our mission is to empower local businesses by providing a platform to showcase their products and services while giving customers access to a wide range of quality offerings.

Our Story

Duka.Supplies was founded by two passionate and ambitious young entrepreneurs from Zanzibar, Tanzania. Inspired by the challenges faced by small businesses in accessing larger markets, they envisioned a platform that would bridge the gap between local vendors and online customers.

From humble beginnings, their goal has always been to make e-commerce accessible, simple, and reliable for everyone. Today, Duka.Supplies stands as a testament to their dedication, offering a secure and user-friendly platform for businesses to thrive.

Our Mission

At Duka.Supplies, we aim to:

• Create a reliable platform for vendors to reach more customers.
• Offer customers access to a diverse range of products from trusted vendors.
• Simplify online shopping and selling while promoting transparency and trust.

How Duka.Supplies Works

1. For Vendors:

   • Sign up, list your products, and start selling to a broader audience.
   • Choose from flexible plans tailored to suit your business needs.
   • Benefit from our approval process to build trust with customers.

2. For Customers:

   • Browse a wide variety of products from verified vendors.
   • Contact vendors directly for product inquiries or confirmations before payment.
   • Enjoy flexible payment methods, including Pay on Pickup and Pay on Delivery.

Our Core Principles

1. Transparency: We facilitate direct connections between vendors and customers, ensuring clear communication and secure transactions.
2. Trust: We work hard to approve only trusted vendors on our platform to minimize risks.
3. Flexibility: Vendors and customers can choose plans, payment options, and communication methods that work best for them.

Important Policies

• Terms of Use: Customers and vendors are responsible for verifying product details and vendor credibility before making transactions.
• Privacy Policy: Your data is secure with us and used only to improve your experience on the platform.
• Refund Policy: Refunds are managed by the respective vendors. Customers should confirm details with vendors before making payments.

Disclaimer

Duka.Supplies is a connection platform, not a direct seller. We are not responsible for product quality, delivery, or disputes between vendors and customers. Customers are strongly advised to confirm vendor details before payments.

Why Choose Duka.Supplies?

• Unlimited Opportunities: Showcase your products to a larger audience.
• Affordable Pricing Plans: Choose from flexible plans that match your business needs.
• Ease of Use: Manage your sales and purchases through a user-friendly platform.
• Supportive Team: Our team is here to help vendors and customers for a smooth experience.